Human Resources Officer

Northreach is a dynamic recruitment agency that connects businesses with top talent in the Financial Services, Fintech, and digital sectors. Our mission is to provide a seamless and personalised recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation, and professional growth.

About the company:

Northreach have partnered with a well-renowned and incredibly successful international bank based in the vibrant heart of Bank, London. The company specialises in providing a range of retail & wholesale banking products to its customers both across the UK and Internationally. With a passion for excellence, they are committed to ensuring clients receive top-notch coverage and personalised support to protect their assets and interests.

This role is centred on employee relations and offers a broad scope. The incumbent will be accountable for overseeing end-to-end HR activities for our client, both the London Branch and UK Limited. They will be the initial point of contact for straightforward employee relations matters, encompassing grievances.

Moreover, they will provide guidance to line managers on less complex people-related issues, such as absence management, performance, succession planning, and training. Additionally, the role includes serving as a backup for payroll and necessitates an understanding of payroll and finacle systems.

The preferred candidate should possess a minimum of 2 years of generalist experience within the professional services sector. They should also demonstrate proficiency in recruitment procedures and take on the entire employee recruitment cycle.

Employee Relations:

• Offer guidance on HR policies, employment laws, and practices to staff, ensuring understanding across the organization. This covers areas like sickness, absences, maternity and paternity, performance, contracts, and staff well-being.
• Develop and present proposals for contractual changes, such as working hours, pay increases, promotions, etc.
• Advise managers and staff on role changes and job descriptions, ensuring fairness and legality.
• Foster good employee relations by coaching managers and promoting effective relationships across the organization.
• Conduct Exit Interviews, using feedback to improve relations and engagement.

Recruitment:

• Manage the entire recruitment process for our client.

Sickness & Absence:

• Keep records of all absences.
• Address cases where sickness triggers are met, involving Line Manager and HR Manager.
• Coordinate sickness meetings and send relevant letters.

Payroll:

• Gather payroll changes for assigned business clients, ensuring correct filing.
• Occasionally input new starters and leavers.
• Check payroll accuracy and prepare MI reports.

Organise HR Events:

• Plan HR events like Staff Get-togethers, Employee of the Month ceremonies, or Christmas Parties if needed.

Policies and Procedures:

• Assist in implementing HR strategy into policies and processes.
• Help implement specific programs and guidelines aligned with organisational goals.
• Review HR policies and processes, suggesting improvements for quality HR support.

HRIS:

• Maintain HR information system records, ensuring data accuracy.
• Keep organizational structures and Human Capital data updated.
• Prepare reports and maintain timely data.

Backup to Payroll Resource:

• Understand payroll process, serve as a payroll input checker.
• Gain basic understanding of ADP and Finacle systems.

Ad hoc Projects & Reporting:

• Support HR department with delegated tasks from the Head of HR.
• Assist in various projects like Probation, Visa, Pension, and more.

• Strong Interpersonal Skills: Enjoys collaborating within a team and relates well to others.
• Effective Communication: Skilled in conveying thoughts clearly in both writing and speech, interacting professionally with diverse audiences and employees of all levels.
• Exceptional Organizational Skills: Proficient in managing tasks efficiently.
• Proficiency in Microsoft Word and Excel: Possesses intermediate skills in these tools.
• Exceptional Customer Service: Demonstrates outstanding skills in serving customers.

To apply, please submit your CV and please note all applications will be treated with the utmost confidentiality.

Northreach is an equal opportunity employer and we do not discriminate against any employee or applicant for employment based on race, colour, religion, sex, national origin, disability, or age. We are committed to promoting diversity, equity, and inclusion in the workplace and hiring practices, therefore only partner with businesses that promote DEI. We strive to create a welcoming and inclusive environment for all employees.